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The Shutter Shop Ltd

The Shutter Shop Ltd

4.9(297 reviews)See reviews ↓·London

About the company

The Shutter Shop Ltd is a family-run business with over 35 years of experience in supplying and fitting plantation shutters. The director is Ben Kelly. The company is a member of BIID, BBSA and SBID. It has a showroom and head office in Fulham, London, and serves London, Oxfordshire, Surrey, Hampshire and Buckinghamshire. It has worked on projects for homes, hotels, restaurants, and boats.

It offers a full end-to-end service including free site surveys and full installation. It supplies and fits plantation shutters, Venetian, Roman, blackout, roller and honeycomb blinds, and offers a DIY shutters option. It provides a price match guarantee and warranty protection. All team members are directly employed and trained to a high standard; some have been with the company for over 20 years, and senior surveyors and fitters each have more than a decade of experience.

What customers say

Based on genuine customer reviews

In Fulham and the surrounding districts, The Shutter Shop Ltd has built a reputation through the experiences of its London customers, who return again and again to describe the quality of the finished shutters and blinds. A number of customers describe the service as faultless from the initial design visit through to installation, with the team providing clear quotes and competitive pricing before any work begins. Reviewers often mention how well informed they were kept at every stage, from measuring and colour selection to the delivery date, which often arrived earlier than expected.

Named team members including Georgina, Julie, Darren, Rex and Mark are praised for their professionalism, patience and helpfulness, both in the shop and during home visits. Installers are described as friendly, punctual and quick, fitting shutters to a high standard and leaving rooms clean and tidy afterwards. The tier-on-tier shutters, fly screens and blinds provided are said to be solid, well built and long lasting, transforming the look of homes. A theme running through the feedback is the willingness to repair existing shutters at no extra charge and to resolve queries promptly, which customers value as much as the finished product.

Curtain Maker and RetailerInterior designerInterior fitting contractorShopCurtain shop
The Shutter Shop Ltd — Customer photo
The Shutter Shop Ltd — Customer photo
The Shutter Shop Ltd — Customer photo
The Shutter Shop Ltd — Customer photo
The Shutter Shop Ltd — Customer photo
The Shutter Shop Ltd — Customer photo
The Shutter Shop Ltd — Customer photo
The Shutter Shop Ltd — Customer photo

Reviews

Reviews are taken from publicly available sources.

MJ
María José Diéguez Rodríguez (Maria Dieguez)13 July 2026

We are very happy with our new shutters and blinds. From day one through to the installation, the whole experience was excellent. The team was professional, friendly, punctual, and paid great attention to detail throughout the process. The quality of the shutters and blinds is outstanding, and they have completely transformed the look of our home. The installation was carried out to a very high standard, and everything was left clean and tidy afterwards. Thank you to everyone involved for providing such a fantastic service.

MT
Mick Turati17 June 2026

Installed a fly screen to a large double door facing the garden. First of all, the availability of the staff was outstanding, both in the shop, during the evaluation at home, an on the phone. Communication was clear from the beginning. The two guys installing the screen were friendly, professional, and quick. Best thing is that the fly screen looks good and solid. Not cheap, but it's well built and it's going to last few years with proper maintenance. /me happy

LW
Louise Weale29 May 2026

The Shutter Shop were recommended to me by the people who installed my new window. I spoke to the team and they sent oe of their colleagues around to show me what they sold, talk colours and measure up. I chose their express delivery - more expensive but I was on a tight schedule and then waited... I had a contact rather earlier than expected (hoorah!) and arranged a date for their Installer to come and install my shutters. It is all just what I wanted and my visitors think they are great. Delighted.

BB
Brendon Buxton30 April 2026

Great experience with The Shutter Shop. Everyone was friendly and informative. The price was competitive. Installation was at least 3 weeks ahead of what we were expecting and the finished product looks great! Thanks.

LR
Louise Roberts27 April 2026

I ordered 4 shuttersZ staff were very friendly and advice I received was great. Shutters have been installed and look amazing. Bernardo and Jamie fixed the shutters for me did an excellent job and were very professsional.

CL
Catherine Lofthouse12 March 2026

This place is the real deal. We ordered a number of tier on tier shutters for the front of our house and everything was faultless - and I don't say that lightly .The customer care, communication and the fitting all handled amazingly well. A proper British business that provides top quality products, expert fitting and world class service. If you're thinking about getting shutters I would highly, highly recommend using them.

DW
Danny Whitebread4 December 2025

Fantastic service and brilliant quality. From measuring to installing, we were kept informed about the whole process, easily the most competitive pricing in the market and the quality is great. The best decision we made.

Blinds & shutters in London compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 10 businesses in this category in London are compared.

RankProviderRatingReviewsOpen Sat.
1London Interior Shutters★ 5,0305Yes
2Shutters Forever | Plantation Window Shutter Blinds★ 5,089Yes
3South London Shutters★ 5,087Yes
4London Shutter Blinds★ 5,025Yes
5Plantation Shutters Ltd★ 4,9397No
6The Shutter Shop Ltd (this page)★ 4,9297No
Contact
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed