Associated Windows

We went to AW for a Spitfire front door, having seen the great job they did for friends of ours. Despite encountering an issue caused by the previous door installation, the ingenuity with which the two craftsmen, Rich and Ethan, resolved it was great to see. I’d recommend this firm and have them back for further work in a heartbeat. Excellent job.

Been waiting 2 years for a repair to our conservatory roof. Constantly told "I'm on their radar"!! Even went into their showroom just over a month ago, no one I could speak to was there, left a message but no one has got back to me

Fantastic service received from this company. We were after 4 sets of French doors. Jason from associated windows was a pleasure to work with and gave us so much impartial advice. Without that we would have probably made some bad choices due to the choices on offer. Once we placed the order they promptly came out to survey. They were then all fitted soon after with no fuss and no issues. Most importantly they all look fantastic and Jason’s advice proved to be spot on. Doors look fantastic and if we ever need more Doors or windows then this is where we will go.

Disgraceful Company! We had our windows and doors fitted by this company and a conservatory. After 5 years the windows have slipped (not installed correctly) allowing a lot of noise through and some handles have broken across our doors and windows. I spend 2 years chasing to get them to rectify this problem in the end Rob came out and said that we would replace the handles and sort the windows. Then nothing, no communication and I've chased multiple times now. We will be having a 3rd party come out and fixed their problems and then will be taking legal action against the company for not honouring the warranty/guarantee they have given. This company is awful and I would suggest anyone looking to get doors/windows from this company not too. ---------- Update from their reply. We are not double glazing engineers and there do not know what was a good install and what is not. We have since had several other companies out and they have all said that it is a defective frames & handles and NOT misuse (never got the handles even after promises). We also called two years before COVID, so that's clearly not an excuse for poor customer service. I would go with any other company than this one. They DO NOT CARE once they get your money.

We had a repair for our door under warranty and they came out as soon as they could and fixed it really quickly! They fixed a couple of smaller issues on top of the main fix which was ideal. Great service!

We’ve recently had a fantastic experience with Associated Windows, and their showroom on Gloucester Road is worth a visit. Jason was extremely knowledgeable and gave us great advice, helping us choose new windows and external doors. Ethan and Rich carried out our installation, and they were both incredibly professional, as well as genuinely nice guys. Our installation was far from straightforward, but they just got on with the job and delivered such an impressive, high quality finish. We’re delighted with the result and would highly recommend Associated Windows.

We worked with Associated Windows on our Listed Coach House renovation, where they supplied Origin Soho windows and doors, and I honestly can’t recommend them highly enough. The team went above and beyond to help us find the right design solutions for a sensitive listed building, offering thoughtful advice and practical options at every stage. They were incredibly supportive of our build timeline, responsive throughout, and a genuine pleasure to work with from start to finish. Based on both this personal experience and our wider professional work, Associated Windows are now our go-to doors and windows partner for Ivywell Interiors. Outstanding service, great products, and a team you can truly rely on.