Reviews
4.6 / 5 · 22 totalI cannot praise this company enough.amazing friendly service doors are exelent i wouldn't use any other company.thankyou so so much im So pleased .
Set of bi-folds fitted and couldn't be happier, great service.
Real pleasure to deal with from start to finish. Really happy with our bifold doors and window.
Helpful, friendly service, new front and back doors were installed to a good standard at a reasonable price. A couple of minor issues were quickly resolved by the company.
Lovely friendly service. Top quality work and really is a solid dependable door that’s safe and practical and not too expensive in this current climate
This is the 2nd time we've used the front door shop for our improvements for our home. We have a fantastic new front door and now have amazing bi-fold doors which will be nice in the coming months with this nice weather. Thank you Eric for all your advice and if we need anything in the future we will not hesitate to have you come back.
Avoid this company at all costs. The communication and aftercare have been absolutely appalling from the moment they got our money. We had a new composite door installed that quickly developed a major fault, repeatedly jamming and either locking us out of our home or trapping us inside. This was an incredibly stressful safety hazard. When we reported it, we were completely ignored. It literally took two full weeks and the threat of legal action and Trading Standards just to get a single response out of them. When the owner, Eric, and his fitter finally attended, they gave us conflicting excuses, backtracked on parts they had previously promised to supply, and applied a "trial and error" adjustment. They promised to provide a formal written report of their findings and committed to following up to ensure the door was actually fixed. Since then? Absolute silence. No follow-up, no report, and a total failure to honor their commitments to resolve the issue permanently. If you want a company that takes your money, installs a faulty product, and then ghosts you until you threaten them with court, use The Front Door Shop. If you want peace of mind, go literally anywhere else.