The Door Store's Reading showroom is described by reviewers as a genuine warehouse-and-showroom experience, with staff including Ben, Kieran, Nathan, Marc and Mark named for helping customers choose doors, flooring, handles and decking without pressure to buy. Several customers highlight same-day collection after ordering, help sourcing non-standard handle sizes that other retailers couldn't match, and Marc arranging a cheaper courier and partial refund on a delivery charge. Reviewers repeatedly describe the range and advice as reasons they return for further projects. As a door supplier in Reading, The Door Store holds a 4.9-star average from 1,401 Google reviews.
Reviews
4.9 / 5 · 1401 totalKieran was exceptional. I visited the Door Store after having been to Wickes and B&Q. Neither store had the right handle which I needed. Kieran helped me measure up the handle (which wasn’t a standard size) and pointed me in the right direction and it fit perfectly. Thank you for your expertise and service. It is very rare these days that somebody knows their trade and is willing to help someone in need of advice.
Very impressed with the whole operation! Fantastic, easy to use website, I ordered my doors on the Thursday and they were ready to collect that same afternoon. On collection the gentlemen were incredibly helpful in helping me load the doors into my car. I would highly recommend this company if you’re looking for a friendly service. P.S. I didn’t realise their warehouse was a showroom and it is a MUST visit!
Great customer service and very friendly by Nethan. Beautiful explanation on all our doubts and questions. We are definitely coming to get our door and flooring tiles.
Great customer service by Kieran. He helped us choose the right products over the phone, kept the products reserved until we came to pick them up. Thanks a lot Kieran for a great customer experience.
Great service as usual from the DoorStore. Lovely we items, we found the perfect door handles to match our bronze style, and Nathan was very helpful.
Great team in store! Very professional, Really helpful and always go the extra mile. Use this company often and will continue to do so
Fantastic service from Ben and the team who came to my rescue after another supplier cancelled my order with no notice! Managed to get an order for composite decking and fencing to me within a couple of days which helped me keep my build to plan. Great quality products too!