Reviews
4.8 / 5 · 265 totalMany, many years ago Finesse fitted a new front door. The process then was smoothly executed and the quality excellent. 2026 and my key refused to go in the lock. After all this time, could Finesse help?Wasn't hopeful! How wrong I was. Birthday lunch out, and the property not as secure, now that a different route in and out was necessary. A special mention for Ellen, who understood my safety concerns and worked around my lunch plans to arrange for an engineer to come out. I was kept up to date with phone calls too! The Finesse team from start to finish were outstanding: professional, reassuring, accommodating and my door is now operating perfectly. Yes, this may have been a small job, but how reassuring to find genuine customer care and outstanding aftersales, even years on. Thank you so very much!
From start to finish, the service was great. Everyone involved was friendly, flexible and knowledgeable and communication was great. The new windows and door look amazing and the price was very reasonable. Would definitely recommend.
This installation was a long time in the making. We started the process almost a year ago before we had relocated back to the UK from France where we had lived for more than 25 years. From the outset of our initial enquiry, the first design visit at our new home by Lubi, through the technical modification stage which threw up several challenges, we had an genuine feeling of total professionalism and expertise. Yesterday Jez, Brett and Jacob finished the almost two week installation. Absolutely cracking team, superb finished product and no reservations on our part. Our next project is booked for next Spring and yes, Finesse Windows will be supplying and fitting. Highly recommended company and staff.
Very pleased with new windows and front door & really pleased to have been able to use a local firm. Customer service has been excellent from everyone we've dealt with at Finesse.
We bought our first lot of windows from Finesse 9 years ago, and they still look brand new today. So we had no hesitation on buying from them again. From the sales team, especially Tony, the fitting team, Steve & Nick and the guys in the factory, all did such a great job. The windows fit perfectly, look great and the fitters were informative, tidy and left us with a goody cleaning bag. Lindsey kept us up dated and well informed of the process. Thank you Finesse, great job
Cannot fault Finesse Windows. From initial phone contact through to installation - everything handled professionally, in a friendly fashion and all appointments kept on time. The door is superb and was extremely well fitted. I would highly recommend Finesse Windows and will certainly use them again if I need any additional replacements
We recently had our windows and doors installed and I honestly couldn’t be happier with the results. Jez and his teammate were absolutely fantastic from start to finish. They were professional, friendly and clearly took real pride in their work. The attention to detail was outstanding and finish was neat, precise and completed to a very high standard. The whole job looks amazing and has completely transformed the property. You can really see the care and craftsmanship that went into the installation. Highly recommend and an honour to deal with such professionalism in all aspects of their service.