Supercraft Windows & Conservatories
Reviews
Reviews are taken from publicly available sources.
They installed front door, not sitting flush and big issue is during sunny heat, the door locking mechanism fails to engage. I tried cleaning, adjusting and nothing seems to work. After calling them to fix it they said they only do new installs or warranty only, but can’t get warranty because we don’t have the receipt and owner of property changed, they can’t even say how long is the warranty. Shocking. All they want is to get max money and install new door instead of fixing it. I hope they install doors properly for other customers because I’ve lived in multiple homes and none of them had issues with door failling to lock during heat.
They finished my new porch today it's took them only two days .what a great job they have done so glad I went with supercraft. the main fitter Gareth was great a real good worker. helped along with andy Gareth has done a cracking job thanks.
Fantastic service from start to finish. We purchased 10 new windows, all which are fantastic and have been fitted perfectly. Would highly recommend.
We've used them in the past and were very happy. We needed a replacement window so we rang for information. Both times no one was available and we were told someone would ring us back. Still waiting! Clearly don't want the business or just can't be bothered. Won't consider again.
New door fitted really good job done by the two installers kept us entertained while they worked as long as the kettle was on. Salesman in showroom not pushy but informed us of all the details of the door and suggested different finishes and glass choices. Third time as a customer and always pleased with the result.
We went with Supercraft for two reasons. We wanted a traditional "proper" style roof replacement on our conservatory rather than a thin composite type and also there was no heavy sell in the showroom or during the home visit, just good honest options and advice. The roof is quite large, about 7m x 4m so I was expecting issues. Supercraft communicated well and the job began on time. The lads that removed the roof and replaced it, did a lot of it in awful weather yet they completed without any damage to the conservatory or interior. The final finish of their work was excellent. The were really respectful and friendly too. The plasterer then immediately contacted us and was in within a few days as scheduled and his workmanship was fantastic. Then followed in the electricians, again with great communication and yet another decent set of lads who did an excellent job. The final result is absolutely stunning and at a price that was as cheap or cheaper than many of the composite type roofs. We are delighted with the final product and cannot recommend Supercraft highly enough. A 10 out of 10 company.
Brilliant company to deal with. Great range of products. Good advice and very knowledgeable. We're a repeat customer having moved out of the area and could not find another supplier to match what they offer. Aftercare service is very good also.
Conservatories & sunrooms in Stoke-on-Trent compared
Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Stoke-on-Trent are compared.
| Rank | Provider | Rating | Reviews | Open Sat. |
|---|---|---|---|---|
| 1 | Lee Newell Home Improvements | ★ 5,0 | 81 | Yes |
| 2 | Tailormade Windows & Doors Limited | ★ 4,7 | 61 | No |
| 3 | Walkers Window World Ltd | ★ 4,7 | 35 | Yes |
| 4 | Supercraft Windows & Conservatories (this page) | ★ 4,0 | 48 | Yes |
| 5 | Longton Glass Ltd | ★ 3,8 | 48 | No |

