Brighton Sunblinds

Brighton Sunblinds did an excellent job. Our sunblind broke and needed a pin replacement — they replied within minutes and provide us with the replacement part free of charge. The team was professional and responsive, and their showroom is worth a visit before you order. Highly recommended

Thank you so much - excellent advice re my curtains, and a most professional and efficient job well done.

Spent a lot of money with this company on bespoke blinds (was going to order online originally at a fraction of the cost). They took ages to make them, communication poor. The fitters that came were friendly and did a good job. Since then the blinds have malfunctioned. The first time they sent someone out they thought they were removing the blinds rather than fixing them. Not a problem, they saw to the problem in hand but they hadn't been told what the problem was which suggested there was a lack of communication within the company as well. Since then there one of the blinds has broken - I have emailed but have not heard anything for over 2 weeks. We decided to use a local company rather than ordering online and thought that paying extra (over £1500) to have bespoke blinds would provide a better service with some aftercare, especially if things break (which has happened). The management team, brother and sister I believe, have been pretty useless and have left us with a feeling that once the job was done and they had their money that we are now an annoyance, despite saying that they would come out and fix any issues. The quality of the blinds is very good, but I believe they outsource this part of the process, the mechanism of the roller seems to not so good.

I had a fantastic experience with Brighton Sunblinds. The team was incredibly helpful from start to finish, very efficient, and the quality of their work is excellent. Their customer care really stands out — friendly, responsive, and genuinely committed to making sure everything is perfect. I’m very happy with the result and would highly recommend them!

We’re absolutely delighted with our new patio awning! From our first enquiry to the final installation, the whole team was fantastic - helpful, patient, and happy to answer all our (many!) questions. The awning itself is excellent quality, and it’s clear they really know their products. It's completely transformed our garden and living area and will make both so much more comfortable during the summer months. We’d happily recommend this company to anyone.

Beware of this company should a job not go well. The owner is defensive and unwilling to own up to mistakes. We happily used Brighton Sunblinds once before so didn’t hesitate to contact them to fit a roller blind in our bedroom. This time the fitting was not done to a good standard. The blind drop is uneven due to the surround not being level (important to note this is not the company’s fault, although neither the fitter nor the sales person drew our attention to this), however the left bracket has also been bent during the fitting, meaning we’re now unable to take the blind down without breaking it. After no initial response from the owner (she claimed my email went to her junk mail) she did offer to refit the bracket but was completely unapologetic about the situation. I declined a revisit as I didn’t want the stress of having to redecorate again, but given her lack of apology, I outlined my disappointment at the service and politely questioned why the fitter didn’t flag any concerns to me before leaving and in fact confirmed that everything was fine with the blind when I asked. She seemed to take a personal offence to this and responded in a hostile manner: she blamed me for not chasing her when she didn’t respond to my initial email, implied that I was lying about needing to redecorate as she didn’t see any evidence, claimed I failed to mention the bracket to her before (when in fact it was in the email I sent), questioned if I was at the property during the installation, and demanded to know when exactly I asked the fitter any questions. The email ended with her asking for the remaining balance of £68. All in all, I am very shocked by the behaviour of this business and would not recommend them to others.

We have used Brighton Sunblinds many times spanning over 12 years. We are never disappointed with the results, always super impressed with Mike and his fitting skills and professionalism. We have had many different products including Plantation Shutters, Roller Blinds, Roman Blinds and this time dual purpose blackout blinds/flyscreens all of which have been absolutely fantastic. We would highly recommend Jon and his team. Fabulous