I Want A Door

I Want A Door is a family-owned door and window installer established in 1996 and based in Kingston Park, Newcastle upon Tyne. The business began fitting timber doors from a workshop near the airport and remains run by the same family from the same site. Composite doors are manufactured at its Kingston Park plant and fitted by its own team of engineers, with no sub-contractors.

Its main service is supplying and fitting composite doors across Newcastle and the North East, typically within 7–10 days. Doors carry a 10-year guarantee and use Winkhaus multi-point locking; they are PAS 24 certified. The company offers 55 door styles and 10 colours.

Door manufacturing and fitting is the core of the work carried out by I Want A Door, with customers in Newcastle upon Tyne describing orders placed for new doors and, in one instance, a request to replace window glass. The praise that recurs centres on the helpfulness of staff, with several reviewers highlighting friendly service and a straightforward ordering process, including one who recalls speaking to a member of the team by phone to place an order before the fitter arrived. Something that features in review after review is the speed of installation, with one customer noting a door fitted within two and a half weeks, and the finished result being described as looking great, superb and secure.

Set against this, the lower-rated accounts describe poor customer service, including cancelled fitting appointments and a failure to return a requested price for glass replacement, alongside an order where the doors supplied were said to differ from the product shown in the showroom. The pattern across the feedback is therefore one of satisfied customers who value the fitting and the friendly contact, while others report difficulties with communication and with orders not matching expectations.