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Conservatory Base Company

Conservatory Base Company

3.8(17 reviews)See reviews ↓·Leicester

About the company

The Conservatory Base Company brings together UK conservatory base manufacturers to offer choice and comparison. It provides online quotes for conservatory base builds and links to dedicated, experienced conservatory base suppliers. A base-only quote is available, along with a solid roof option and a ground screw product called Ground Screw Pro. The steel base system is compact enough to be carried through the home to the site. Bases are designed for DIY or professional trade installation and typically go up in under a day.

They use a unique pad system that requires no foundations or heavy excavations, and each base comes with its own unique pad plan for site preparation prior to delivery. A complete kit with all flooring and insulation is offered. Bases are suitable for either professional or DIY installation. A genuine real brick finish is available with a wide range of real brick tiles and colour matched mortar. Bases can step over manholes or drains and fit a trap door to allow easy access. They can achieve U-values of 0.27W/m2k for walls and 0.22W/m2k for floors. The main services are conservatory base supply and installation.

What customers say

Based on genuine customer reviews

Leicester customers describe a mixed experience with this conservatory and home improvement supplier. On the positive side, the design and ordering process is repeatedly praised, with Jaci and Jeannie named for their patience and friendly help when customers changed their minds on sizes. The Durabase base system and Edwardian conservatories feature in accounts, as does a bungalow that was fully reglazed with a new front door. Reviewers mention materials arriving on the promised day and in full, fitters starting the same day, and Wayne and his colleague being singled out for their workmanship.

One builder reports prompt answers to queries and a small gutter outlet fault resolved with a replacement part delivered within days. However, common complaints include conservatories that leaked from the start, bi-fold doors that would not lock after opening, and a ceiling glass panel that shattered. Customers in several reviews describe being directed back to installers to resolve faults, poor workmanship, and a signed contract that was not honoured. Communication after installation is a recurring difficulty, with customers feeling fobbed off when trying to get problems addressed. The company supplies conservatory components for self-builds as well as fitted installations.

DIY StoreGarden building supplierHome improvement shop
Conservatory Base Company — Customer photo
Conservatory Base Company — Customer photo
Conservatory Base Company — Customer photo
Conservatory Base Company — Customer photo
Conservatory Base Company — Customer photo
Conservatory Base Company — Customer photo

Reviews

Reviews are taken from publicly available sources.

AS
Andy Swindley (Swindleberry)11 July 2024

Really impressed from start to finish to with these guys - we had a conservatory / porch designed, supplied and fitted by them. They were really professional all the way through the process and they listened to what we wanted and the budget limitations we had which was really appreciated because some of the bigger national companies don't seem to listen and over spec and over price everything which just wastes everyone's time. The fitters were great as well, they installed it ahead of time and were really tidy and considerate of our property, a pleasure to have around. There were some minor snags but they sorted these out quickly and without fuss which is all you can ask. Overall, the quality of the design process, product, installation and aftersales was brilliant.

JP
Jason Perry21 February 2024

I’m a builder in the south, I have recently used Conservatory Base Company for the first time to purchase an Edwardian conservatory along with the Durabase base system. From day one nothing was ever to much trouble and all question or concerns were dealt with immediately. We had one small issue with the gutter outlet, this was dealt with and replacement part ordered and delivered within a few days. I would not hesitate in using them again for any future projects.

KK
Kevin King2 January 2024

As I relax looking into my Garden in my Self Built Conservatory, I must thank Jaci, Jeannie and everyone at The Conservatory Base Company for their Fantastic Service. From the Initial Phone Conversation everything has run like Clockwork. The Design was easily formulated by Phone and email. All Materials arrived on Site on Time and in full. There were no omissions or breakages and with careful planning the Build Instructions were easy to follow. I would thoroughly recommend using The Conservatory Base Company if you want a High Quality Conservatory at an affordable price. Jan and Kev Wantage

AS
Andy Smith20 August 2023

I can't fault any part of my dealings with this company I dealt with jaci from start to finish and nothing was to much trouble for her, I told her what I wanted and my design was done and quote given. It wasn't my cheapest quote but the middle quote it was and accepted, conservatory was delivery as planned early as I asked for and with 1 week I build it. And everything is perfect

CP
Christopher Parnell15 July 2023

We can’t thank you enough. We had a brilliant experience with the conservatory base company. From ordering and designing to fitting and building. The team who work at the conservatory base company are extremely friendly and patient, as I think I’d changed my mind on sizes like 100 times. Thank you to Jaci and Jeannie you are a credit to your company. The team who came out to fit it were amazing. They were very friendly answered loads of my questions, worked really hard and didn’t rush the project, they took their time and made sure all was working and right before leaving. With in a week we had a brand new amazing conservatory and we absolutely love it. It’s our quiet and relaxing place to retreat to after a hard day at work. We been using it for about a month and a half now and all has been brilliant. Once again thank you all.

NG
nicholas goodson5 July 2023

We had our house completely reglazed (bungalow), a new front door and a small conservatory. To say we are delighted with the transformation it has made to our little house is an understatement. The conservatory base company were fantastic throughout. ⭐️⭐️⭐️⭐️⭐️

SH
stuart harris3 July 2023

AVOID THIS COMPANY!!! Terrible experience from start untill so called finish. The company seem ok on the surface and all went ok untill the installers arrived on site.From the start they clearly didnt want to be there to do the job. The workmanship was poor and the time it took to install the conservatory on a durabase was ridiculous. Any problems you have with the installation you are supposed to sort out yourself with the installers. The companys attitude changes once you have paid them for materials. The main man from the install company who wasnt on site during our job attended several times to attempt to rectify issues,which he failed to do. Due to the stress and worry caused by this we suggested a small reduction in his fee for this. His attitude then changed and he threatened to take the conservatory down and remove it from our property.He then reluctantly accepted a slightly smaller reduced amount. We have now been left with a conservatory we are not happy with. The conservatory base company keep offering to send them back to rectify the issues, but the install team are clearly not capable of anything but trying to bodge up their own substandard work. At the time of writing this we are still in dispute with the company regarding the best way to proceed.

Contact
+441162960728www.conservatorybasecompany.co.ukUnit L, Linwood Workshops, Linwood Ln, Leicester LE2 6RL
Working hours
Monday08:30–16:30
Tuesday08:30–16:30
Wednesday08:30–16:30
Thursday08:30–16:30
Friday08:30–16:30
Saturday08:30–16:30
Sunday08:30–16:30